How to engage different stakeholders in a sustainable way over time? We will review how to establish good relationships according to the level of engagement we are looking for. The AMASS roundtable case will be discussed.
References
Higgins, E. T., & Scholer, A. A. (2009). Engaging the consumer: The science and art of the value creation process. Journal of Consumer Psychology, 19(2), 100-114.
Lane, A., & Kent, M. L. (2018). Dialogic engagement. The handbook of communication engagement, 1, 61-72.
McCloskey, D., Aguilar-Gaxiola, S., & Michener, J. (2011). CTSA Community Engagement Key Function Committee Task Force on the Principles of Community Engagement. Center for Disease Control (CDC). http://www.atsdr.cdc.gov/communityengagement/pce_ctsa.htmlÂ
Sidner, C. L., Kidd, C. D., Lee, C., & Lesh, N. (2004, January). Where to look: a study of human robot engagement. In Proceedings of the 9th international conference on Intelligent user interfaces (pp. 78-84)
Vaughn, L. M., & Jacquez, F. (2020). Participatory research methods–Choice points in the research process. Journal of Participatory Research Methods, 1(1), 13244.
Zhang, Z., & Zurlo, F. (2020, July). Positioning participant engagement in participatory design. In International conference on human-computer interaction (pp. 367-379). Springer, Cham.