Definition of the term ‘design’ and introduction to design as a process that caters to the needs of people rather thana practice with a limited field of application. Introduction to human–centred design and the fundamental principles of design thinking.
References
Brown, T. (2009). Change by design. Collins Business.
Buchanan, R. (1992). Wicked problems in design thinking. Design issues, 8(2), 5–21.
Mathers, J. (2015). Design intervention. RSA Journal, 161(5561), 24–29.
Rao, V. P. (2017, February 20) Dealing With Complexity and Wicked Problem Using Design Thinking. Innovatus Marketers Touchpoint. http://marketerstouchpoint.com/blog/dealing–with–complexity–and–wicked–problems–using–design–thinking/
Useful resources
Interaction Design Foundation. (n.d.)Human–Centered Design. https://www.interaction–design.org/literature/topics/human–centered–design